Privacy policy.

Effective Date: July 1, 2024

At Western Toad, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

Personal Information: We collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, mailing address, phone number, and payment information.

Non-Personal Information: We also collect non-personal information about your visit to our website. This information may include your IP address, browser type, operating system, pages visited, and the date and time of your visit. This data helps us improve our website and provide a better user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipment.

  • Customer Service: To provide customer support and respond to your inquiries.

  • Marketing: To send you promotional materials, newsletters, and other information that may be of interest to you. You can opt out of these communications at any time.

  • Website Improvement: To analyze website usage and improve our website, products, and services.

  • Security: To protect against fraudulent transactions and monitor against theft and abuse.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties agree to keep your information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following choices regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account on our website.

  • Opt-Out: You can opt out of receiving marketing emails from us by following the unsubscribe link in each email or by contacting us directly.

  • Deletion: You can request that we delete your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. These sites have separate and independent privacy policies. We are not responsible for the content and activities of these linked sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via our website form.